FAQ

Yes. Every item is printed on demand after you place your order. That is why there is no minimum order and why production takes a few days before your package ships.

Production usually takes 2–7 business days. After that, delivery time depends on where you live. See our shipping policy for estimates by region.

You can request a change or cancellation within 12 hours of placing your order, as long as production has not started. Email [email protected] with your order number as soon as possible.

We accept major credit and debit cards and the other payment methods shown at checkout. Payments are processed securely, and we never see or store your full card details.

We ship worldwide. A small number of destinations may not be supported by our carriers. If we cannot ship to your address, you will see this at checkout.

When your order ships, we email you a tracking number and carrier link. You can also use our Track Your Order page.

Products in one order can be made in different facilities, so they may ship separately and arrive on different days. Each package has its own tracking.

International orders may be subject to import duties, taxes or customs fees set by the destination country. These are not included in our prices unless shown at checkout, and they are the responsibility of the recipient.

Because items are made specifically for you, we cannot accept returns or exchanges for change of mind or ordering the wrong size. Please check the product description and size information before ordering.

We will make it right. Contact us within 30 days of delivery with your order number and a clear photo of the problem, and we will send a replacement or issue a refund. Full details are in our Returns & Refunds policy.

First check your tracking link. If your order is well past the estimated delivery window or tracking has not updated for several days, contact us and we will investigate with the carrier.

For apparel, wash inside out in cold water, tumble dry low and avoid bleach. Do not iron directly on the print. For jewelry, keep it dry, avoid perfume and harsh chemicals, and store it separately to prevent scratches. For mugs and other products, check the care notes on the product page.